Frequently Asked Questions

Still have Questions? We are here to help. (Search for a topic within each category.)

AG-AS GLOSSARY
FACILITY SCHEDULER
iCAL FEEDS
LEAGUE CALENDAR
NOTIFY ME
PUBLIC CALENDAR
ROSTERS
SCHEDULES
STUDENT SYNC (SIS)
TRIP REQUEST

No results found. Try clicking into another related category or email us at AGMigration@ArbiterSports.com.

Arbiter Live

Public View = The live and auto updated school view for fans and public via a unique URL.

Shows Transportation, Location, Links (tickets, live streaming), Rosters, Calendar, Registration Link, Coaches, Active Teams

▶️ SET UP ARBITER LIVE

▶️ FANS & ARBITER LIVE

Search any school at ArbiterLive.com

Events

School Only Events = Anything NOT tied to a roster.

Games = Rostered activity events

▶️SCHEDULING EVENTS

Games

Games = Rostered activity events

School Only Events = Anything NOT tied to a roster.

▶️SCHEDULING GAMES

Reports

Advanced View Report = Multiple preset reports for finance, rosters, schedules, workers, officials etc.

Roles

Permission Set = Permissions can be set by role rather than by individual. 

▶️ SETTING UP ROLES

Sites

Locations = An addressed location

▶️ SET-UP SITES

Sub sites are the individual areas that can be "reserved" or where an activity may take place.

Teams

Activity, Level, Gender = The rostered group that typically plays separate opponents and has an approved list of players.

▶️ SETTING UP TEAMS

Team Defaults

Defined Activity Parameters = Settings that will be appled to any game attached to that activity.

▶️ADDING TEAM DEFAULTS

Will my locations and facilities be migrated into Arbiter Game?
We have already migrated the sites and subsites (locations and location details) if they were connected to your facility scheduler and were tied to an event. If you aren't seeing yours, please reach out to AGMigration@ArbiterSports.com and we can look into it for you.
When will my events flow from Arbiter Game to Facility Scheduler

We are planning to change the source scheduler for all Facility Scheduler users at the conclusion of the 2025-26 school year. All users will need to meet with our team to help us in the process and choose your switch over date. Please schedule a time HERE.

You can also email us at AGFSIntegration@ArbiterSports.com.

I want my schedules to begin flowing from Arbiter Game to Facility Scheduler.

In order to begin integration with Arbiter Game, you need to meet with a member of our migration team. They will determine a launch date with you and ask for your help with mapping the sites found in Arbiter Game.

CLICK HERE TO SCHEDULE

 

Will my iCal feeds used with rSchool still work?

No. To update your connection to Arbiter Game schedules, you will need to utilize one of two options.

  1. In Arbiter Game admin, you can set up an iCal feed to connect to calendars on websites.

  2. As a member of the public, you can subscribe to a team's calendar. In that process you can ask the system to email you an iCal link. With that link, you can add an iCal feed to multiple calendar types.

Will there be a calendar for my conference or league like we had in rSchool?

Yes! We are actively working on a combined view for your league or district ("Parent Org") that will bring all the "Child Org" calendars into one view.

It should be ready before the start of Fall 2026-27.

Will it be a public view link?
Yes. You can add the link to your Parent Org's website or also opt in for a widget calendar that also brings the "Child Org" calendars into one calendar view visible right on your website. For more info about websites and our widgets, click here.
How can we receive notifications about team changes in Arbiter?

You can subscribe to a team's calendar. In that process you can ask the system to send you notifications in various ways.

  

Will it show events outside of Athletics?
Yes! Arbiter Game, while originally created for Athletics, is used across the country as a "Whole School" solution for scheduling events. Any event scheduled can be viewed within Arbiter Live (our public facing platform) within the calendar view. More updates to further enhance the view of Non-Team Events are coming!
Can I share ticket links?

There is a general ticket box office link on the Arbiter Live school page where GoFan and other ticketing platforms can be linked.

Additionally you can now add individual event ticket and streaming links that will be viewable within Arbiter Live. Updates for those to be visible in the Arbiter app will go live within Q3 of 2026.

Will other schools in my conference be visible on my public calendar?

Arbiter Live has a search feature to find any school in the Arbiter database with active schedules being published.

All of your home and away games your teams are competing in will be visible on your public calendar view.

We do have on our roadmap to have a district/league/conference view available where all schools in that group would be visible to the public. That should go live in Q4 of 2026.

When an opponent changes info on a game, will it show on the public view?

Not until you accept the change. Your public view is reflective of events added to your calendar whether via an opponent away game or by your for home events. 

If you make a change, it will reflect on the public view, even if it has not been accepted by the opponent or even the assigner in some cases.

Will rosters be migrated?

In Phase 3 of migration, at the end of May all Athletic Directors listed on your school's account will receive a unique link to click and opt in and map the team rosters you'd like to have migrated. 

All student info for those rosters will come with it.

Will Coaches be migrated too?
Coaches will migrate with the rosters.
When will rosters and coaches be migrated?

In Phase 3 of migration, at the end of May all Athletic Directors listed on your school's account will receive a unique link to click and opt in and map the team rosters you'd like to have migrated. We will go back as far as the 2022-23 season.

All student info for those rosters will come with it.

 

I only want SOME of my schedules to migrate...
When opting in within the rST scheduling platform, you can select specific schedules to migrate, including School-Only. All others NOT selected will NOT migrate.

Our team will begin migrating schedules after April 1 with a 14 day business day potential time frame.

During that time, you will need to pause editing events in rST as they will not be guaranteed to be migrated over. 

Once added to Arbiter Game, you will edit the events there. There will be no further syncs or migrations of data from rST afterwards. Only one transfer of data. 
What if I see duplicates?

Our team worked hard to prevent duplicates, however, if any of the following did NOT MATCH on the event, it MAY have been imported:

  • Start Time or End Time

  • Date

  • Team (Activity, Gender, Level)

Thankfully, it's easy to delete the one you don't want! Simply open the event to edit in Arbiter Game and click "Delete Game" at the bottom of the page.

If Delete Game is not an option because you are the away school, you can Decline the game to remove it from your calendar.

Delete the Incorrect Event

Coordinate with the host school, if needed
with more details.

If you are the "Host" of an event, only opponents or assigners on an event can remove it. You can add event workers, change location and view information only.

Can I choose which schedules to migrate?

Yes, when you opt-in, you can select the specific schedules you want to migrate.

Our team will begin migrating schedules after April 1 with a 14 day business day potential time frame.

During that time, you will need to pause editing events in rST as they will not be guaranteed to be migrated over. 

Once added to Arbiter Game, you will edit the events there. There will be no further syncs or migrations of data from rST afterwards. Only one transfer of data. 

Can I Opt-Out afterwards?
No. Once you click to Opt-In, you cannot reverse it. So please make sure you are ready to migrate the selected schedules once confirming. Our team will begin migrating schedules after April 1 with a 14 day business day potential time frame.

During that time, you will need to pause editing events in rST as they will not be guaranteed to be migrated over. 

Once added to Arbiter Game, you will edit the events there. There will be no further syncs or migrations of data from rST afterwards. Only one transfer of data.
Will officials assignments be migrated?

If they are "School Assigned", yes.

If they are "Assignor Assigned", your assigning group will be migrating that event and assignment with our assistance.

Will Contracts be migrated?
The acceptance of a contract will be migrated with the event. The default Arbiter Contract will be the accepted contract.
Will my officials assignments migrate over?

If they were assigned by school, they will be included in the standard opt-in migration.

If they were assigned by an assignor, we are working with each assignor to manually import those schedules w/ assignments. It will ensure their accounts are set-up correctly and won't cause any issues for either parties. The timeline may be affected based on their cooperation.

Will my WI Conference schedules migrate over?

If your conference has committed to Arbiter for 2026-27, we are working with each commissioner to import the full schedule with the assignments. It is a more manual process due to the intricacies of everything they do on their end. 

The timeline will be affected by the set-up that has been completed and their cooperation in working through all the different pieces involved. We are confident it will be a pretty straightforward prcoess for your Conference Commissioners.

I am seeing only some of my sports schedules. Where are the rest?

 If you are seeing schedules, it is most likely coming from an opponent school or your assigner. If you are the host school, be sure that all the info looks correct and edit if needed. 

We have begun the migration of schedules from rST's Activity Scheduler for those who opted in. If you are opted in and have not completed your team mappings, please look for that email which would have been sent to the Athletic Director listed on your Arbiter Game account. If you haven't received it, you can email us as AGMigration@ArbiterSports.com.

How do I clean up my extra teams?

You can delete any team that doesn't have any events or rosters added to it. If you can't delete, you can merge the teams... 📰Merge the Teams

Any new teams you create or are created via the mapping tool...

  • Look for duplicates and merge or delete
  • Add Team Defaults 
  • Location, Officiating, Times, Smart Scheduler (optional)
Where are my tournament placeholders?

Since rSchool did not have a tournament event type that housed all the matches within the event, we could not migrate those events appropriately.

Instead, you will now be able to add the tournament via one single event and add the match-ups once available...Adding Tournaments.

It will be a significantly easier process to manage your tournaments now. More updates coming soon to tournaments, stay tuned to our product updates via our product portal.

How do I know if it's a migrated event?

When editing a game, at the top of the window, you will see the history of the game. The first entry would show "Data Migration" (dates will vary)...

Data Migration tag

For Non-Team Events, there is not activity history to view so will not have an identifier whether it came from data migration.

When will my SIS integration transfer?

We are planning for after July 1 to move those integrations. More info to follow.

We are currently developing a Clever integration ONLY for SIS. If you previously used SFTP you will transfer to Clever.

I used Clever, will that continue?
Yes, our currently development of our SIS integration will be used through Clever. You will be given instructions on how to make that switch as soon as we know.
I had an SFTP, will that continue?
You will transition to a Clever integration once that goes live in Arbiter ahead of the 2026-27 school year.
Will Trip Request remain active?
Yes! The integration with Arbiter Game will begin before July 15, 2026. Stay tuned for more updates as we get closer to that date.