A Seamless Move. The Same Trusted Team.

BigTeams & rSchoolToday are now part of Arbiter — bringing you upgraded tools, deeper integrations, and the same dedicated support you already know. This Migration Hub is your home for updates, timelines, and webinar sign-ups as we move forward together.

JOIN A TRAINING SESSION

PREPARE FOR MIGRATION

THE RIGHT SETUP MAKES ALL THE DIFFERENCE.

Before migrating data or beginning daily use in Arbiter, we recommend reviewing the resources in this section.

Completing these steps first helps ensure a best-practice setup, reduces issues during migration, and sets you up for long-term success.

TAKE ACTION NOW

Align with Assigner

Before entering schedules in Arbiter, align with your assigners on responsibilities, timing, and setup. A quick conversation upfront can help prevent confusion and extra cleanup later.

Access Guide

Check Opponent Directory

Add missing opponents, unsubscribe from schools you don't compete against, and follow your conference's shared list of official account names.

Opponent Directory

Check Sites Directory

Keep only the locations where you host events or serve as the home team at a neutral site. Removing unnecessary sites makes scheduling faster and helps prevent selecting the wrong location.

Site Directory

Verify Team Defaults

Confirm your team defaults for site, subsite, assigning group, game time, duration, and cleanup time. You can even pre-assign home game workers. Spend a few minutes now, and you'll save you hours of manual work.

Set Game Defaults

Website Migration Process

The following steps apply only to schools migrating to an Arbiter Website -- If your school did not have an rST/Fan Central site, skip this section.

Here's what to expect from onboarding through launch of your new website.

STEP 1

WEBSITE BUILD

Our team is actively building new Arbiter websites. As soon as your site is ready, you'll receive an email inviting you to register for a personalized onboarding session. If you'd like to check the status of your site, please email agmigration@arbitersports.com.

Expected Timeline: We anticipate all migration websites will be ready by the end of next week.

STEP 2

WEBSITE ONBOARDING

Join a live onboarding session where we'll walk you through:

Navigating your new website
Updating content and pages
Managing menus and settings
Publishing future changes

STEP 3

REVIEW YOUR SITE

After onboarding, take some time to personalize your website. Update logos, photos, colors, content, and any other information you'd like before going live.

When you're satisfied with your site, simply let us know you're ready for launch. Email agmigration@arbitersports.com.

STEP 4

DOMAIN TRANSFER

Our team will schedule your domain transfer and move your existing website address (URL) to your new Arbiter website.

STEP 5

LAUNCH

Domain transfers are processed once each week. After your transfer begins, please allow approximately 36 hours for DNS changes to propagate across the internet.

Once complete, visitors to your existing website address will automatically be directed to your new Arbiter website.

OPTIONAL

WHILE YOU WAIT

While your site is being built, you can temporarily display your Arbiter Live schedules on your existing Fan Central website so parents and fans continue to have access to current schedules. See below for instructions.

How to Keep Your Website Schedules Up to Date

(For Fan Central Clients: Optional update while you wait for your new website)

PRODUCT 'QUICK START' GUIDES

AND OTHER IMPORTANT RESOURCES

As you prepare for the 2026–27 school year, use these resources to become more familiar with your new products, fine-tune your migrated data, and preserve any historical information from your legacy system before access is discontinued.

Arbiter Game Onboarding Checklist

Complete these recommended steps to build a strong foundation in Arbiter Game and set your school up for smooth, successful scheduling from day one.

Download

Arbiter registration onboarding checklist

Complete these recommended steps to ensure your Arbiter Registration setup is accurate, secure, and ready for families to register with confidence.

Download

Arbiter Website onboarding checklist

Complete these recommended steps to customize your Arbiter website, organize your content, and ensure your site is ready for visitors.

Download

Post-Schedule Migration checklist

Use this checklist to guide your review after migration is complete. It will help you identify common cleanup items, verify key schedule details, and prepare your school to begin working confidently in Arbiter Game.

Download List

Sunset Checklist for BigTeams

Download any reports or historical data you want to keep before BigTeams access ends on Aug 14. Once the systems are retired, this information will no longer be available.

Download List

Historical Data Export Request for rSchool

Request a unique link to download historical data you want to keep on hand or

Download List

Common Arbiter Questions

Have Question? We are here to help

Arbiter Game: How do I generate an Opponent Report?

Arbiter Game: What's the best way to name teams?

Use consistent team names across your district, conference, or league whenever possible. A shared naming convention makes scheduling, reporting, and assigning easier while reducing duplicate or mismatched teams. When in doubt, follow your state association's terminology.

Be sure to communicate the shared naming conventions with your Assigner.

Tip: Avoid using "Coed" to combine boys and girls teams. Instead, use Smart Scheduler to automatically create related events.

Arbiter Game: When should I use a Meet versus Tournament?

It depends on how the event is scored.

Multi-team events should ideally be created by the host school. If the host doesn't use Arbiter or hasn't created the event yet, add a placeholder event and delete it once the official event is available.

Use a Meet when all participants or teams compete in a single field and are ranked by overall placement (e.g., track & field, cross country, swimming, golf).

Use a Tournament when the event consists of head-to-head matchups with individual wins and losses (e.g., wrestling, tennis, or bracket-style competitions).

Arbiter Game: What is the best practice for handling boys' and girls' events that share the same officials?

Example: The athletic director needs separate Boys and Girls events for scheduling and reporting, but the assigner only assigns one crew and has historically treated the contest as a single "coed" event.

A: The recommended approach is for the school to always create separate Boys and Girls events. From there, there are two common workflows:

Option 1 (Recommended): Send Both Events to the Assigner

The school creates both the Boys and Girls events (overriding the scheduling conflict if prompted).
Both events are sent to the assigner.
The assigner assigns officials to one of the two events.

Because the event times overlap, Arbiter cannot link the events together. However, this approach gives the assigner visibility that officials are covering both contests while allowing the school to maintain separate schedules and reporting.

Option 2: Send Only One Event to the Assigner

The school creates both the Boys and Girls events (overriding the scheduling conflict if prompted).
One event is sent to the assigner.
The other event is marked No Officials Required.

The assigner works from the single assigned event, while the school retains separate Boys and Girls schedules. If using this approach, the school should communicate with the assigner that the officiating assignment covers both contests.

Best Practice: Whenever possible, conferences and assigners should agree on a consistent process before the season begins. Establishing one workflow across all schools helps eliminate confusion and ensures everyone is working from the same expectations.

Arbiter Game: How Do I Import Students?

1. Click Eligibility.

2. Click the down arrow next to +New Student.

3. Click Import Students.

4. Click Download Template.

5. Click Enable Editing.

6. Fill out required fields:

Student ID
First Name
Last Name
Graduating Year
Gender

Note: Hover over headers on the template to find required/optional fields. Including email addresses is recommended.

7. Save the file to your computer.

8. Go back to the Import Students page and Click Choose File.

9. Click Upload.

You will receive a notification if the import works or fails.

Arbiter Game: How Do I Add Players & Coaches to a roster?

Arbiter Registration: How do I create a Coach Registration?

This article will teach you how to create new programs using our templates. Our template database contains many templates for school athletic programs, extracurricular activity programs, and specific state-regulated programs updated by Arbiter every year.

Click Programs.

Click Create Program.

Click Use Template.

Choose a template, then click Show Me.

Scroll down and click Select & Customize.

After clicking Select & Customize, you'll be taken to the editing page where you can customize your registration

Arbiter Registration: How do I Edit a Report in Registration?

In this article, you’ll learn how to edit an existing report. The process is similar to creating a report, but with editing, you can reverse changes, remove or add data, and share registration information as needed.

How do I edit a report?

Click Reports.
On the far right-hand side of the report you want to edit, click the drop-down menu.
Click Edit/Share.

The following shows what information can be edited on an existing report:

Edit the Title.

Edit if you want Completed registrations, Canceled registrations, Correction required registrations, or All registrations.

Add or take away one or more Filters as necessary.

How do I add or remove fields?

On the drop-down menus, select the data fields you want to add or remove. Under Order Fields, you can reorder the fields by clicking and dragging the three-line icon to adjust their placement in the report.

What can I edit on the Report Settings?

You can edit and sort registration data based on your preferences by using the drop-down selections. This will automatically reorganize the data in either ascending or descending order as the default view in the Table View. For more details on Attendance Tracking, and Concerns and Comments Questions, please refer to our other articles covering these specific topics.

How do I share a report?

Enable Share access to this report. Under Authorize the following users, you will have the ability to share the report with existing users, remove users from a report, or invite users to access the report.

Access expires allows you to set an expiration date for a shared report, determining when the recipient will no longer have access to it.
Recurring Email sends scheduled emails about the report to shared users on a daily, weekly, or monthly basis. However, it does not send instant email notifications when a student's registration is updated in real time. Any updates made to the shared student registration data will be reflected when the user accesses the report.
The "Allow authorized users to update internal registration data in this report" checkbox grants assigned users permission to edit specific information included in the report, such as sections, section options, internal fields, and statuses for approval, registration, and payment. Authorizing users this access can only modify editable data based on what is shown under the Order Fields of the report.
The "Allow authorized users to email family account owners and view messages" checkbox allows users the ability to send bulk emails to the family account owners for participants included in this report. Assigned users will not be able to view the account owner's email address unless this field has been included in this report. These are one-way notifications and recipients will not be able to reply to the sender of the notification. Notifications sent through Arbiter Registration will be accessible on the registration's 'Activity' tab and on the report's 'Messages' tab.
Click Save & View.

Arbiter Registration: How do I add the physical form and date fields to a report?

Support: How do I get help with product issues?

Support Resources

Admin & Staff Help
- 1-800-311-4060
- Agmigration@arbitersports.com

Family Help (Parents/Students)
- FAQs
- 1-800-311-4060
- registration@arbitersports.com
- Note: Please keep Admin & Help access limited to school staff. Sharing it with parents will delay support when you need it.

MIGRATION RESOURCES

Find UPDATES, FAQS, AND TRAINING MATERIALS —all in one place to guide your school through every stage of the transition.

rST RESOURCES

Dive into SchoolToday materials, including tutorials & guides to help you navigate the transition.

Enter Room

RSCHOOL FAQs

Find clear answers to the most common questions and what to expect during the transition.

Get Answers

BT RESOURCES

BigTeams related guides, recordings, and tutorials to help you navigate the Arbiter platform.

Start Learning

BIGTEAMS FAQs

Find clear answers to the most common questions and what to expect during the transition.

Get Answers

COMMUNICATIONS

Catch up on all migration announcements, emails, and updates in one place.

Stay Informed

Why Arbiter Is Your Long-Term Home

You’re not starting over — you’re stepping into something stronger.

Arbiter builds on everything you’ve relied with BigTeams/rSchoolToday, now backed by deeper integrations, modern technology, and the same trusted support team. With 40 years of experience serving schools, athletic organizations, and state associations nationwide, Arbiter connects your entire program — scheduling, registration, payments, and websites — in one secure, unified platform.

Reliability

You can count on Arbiter to handle every season, every update, and every deadline — consistently and without disruption.

Clarity

You’ll always know what's happening - from migration milestones to upcoming updates and feature rollouts.

stability

Everything you’ve built stays with you — your data, your workflows, and the people supporting you.

"The migration team was super helpful on the phone and got me the information I needed to help with my renewals all in 10 minutes flat. I appreciated the understanding of my school's situation and how Arbiter would be able to continue to be a staple part of our continued growth of the development of our athletics program."

Alex Chin, Director of Athletics

Pioneer Valley Chinese Immersion Charter School

YOUR TOOLS, UPGRADED

ARBITER GAME

Smarter Game Management, Built for What’s Next

Everything you loved about BigTeams/rSchoolToday — now connected and automated in Arbiter Game. Manage schedules, staff, and payments with built-in tools that work together.

1-Click Score Reporting
Built-In Conflict Prevention
Integrated Officials + Worker Assignments
Facility + Transportation Coordination

ARBITER WEBSITES

A Better Experience for Families and Fans.

Arbiter Websites gives you more flexibility and control — ad free, customizable, and automatically synced with your schedules and scores through Arbiter Game.

Custom Design + Branding
Mobile Optimized
Real-Time Schedule +Score Updates
Ad-Free Viewing

ARBITER REGISTRATION

Simpler for Families. Smarter for Schools.

Your registration process just got easier. Arbiter Registratin supports every activity - athletics, clubs, and camps - with one account per household and built-in payment tracking.

Supports Non-Sport Registrations
No Extra Payment Fees
Continous Form Design
Text Messaging and Injury Tracking

FAMILIAR FACES

Meet your migration team! Now part of Arbiter, our experienced staff continues to provide the personalized support you know—helping your school every step of the way through the transition..

Brad Bestic

BigTeams veteran since 2011. High school AD turned baseball lifer—16 seasons, 5 titles, and counting.

Alexander Boyle

Implementation Agent with experience in client support and training. Passionate about sports & teamwork.

Jason Coggins

7 years with BigTeams. Retired Air National Guard; degrees from UNC–Chapel Hill and Western Carolina University.

Kate Crabb

BigTeams since 2020. Psychology roots, marketing mind, retired soccer slide-tackler, and snow-hating mountain dweller.

Giselle Flores

Brings 12 years of customer service experience in training and sales, with a background in Law. Enjoys reading, family time, and learning new skills.

Grace Heckman

With BigTeams 3 years, Twin Valley HS veteran of 21. Asst AD, Admin Assistant, and Athletic Trainer.

Alex Hyman

9 years with BigTeams. Loyal fan of The Summer I Turned Pretty and long-suffering supporter of South Carolina athletics.

Shanti Maldanado

With BigTeams for 8 months. Lifelong sports enthusiast who loves when teamwork meets tech.

Molly Metz

4 years with BigTeams. WVU grad, part-time caddy. Pittsburgh roots, South Carolina sunshine.

Jennifer Motze

14 years with BigTeams. Former AD & ATC; now Exec. Director of the Pioneer Athletic Conference (PA).

Cindy Patkay

BigTeams since 2020. Career accountant, Yorkie enthusiast, and new South Carolinian.

Andrea Rogers

Joined Arbiter in 2021 with experience in marketing and NCAA events. Stays busy with her family exploring the outdoors.

Brandin Shumac

Passionate about building strong customer relationships & helping schools feel confident every step of the way.

Lyndi Terreros

Focused on smooth client migrations. Enjoys travel, fitness, and dogs. Thrives in roles that blend operations & support.

Phil Trouten

BigTeams since 2010. Tech troubleshooter and former ref with a decade on the whistle.

MIGRATION ROADMAP

NOV 2025

LIVE SESSIONS Begin

Schools are invited to explore Arbiter Game through live sessions focused on new tools, streamlined workflows, and what’s ahead in the transition from Schedule Star.

DEC 2025

CONNECT WITH US AT NADC 2025

Learn what’s ahead for BigTeams & rST clients and get a firsthand look at the Arbiter platform.

Jan 2026

Discover Arbiter Game & Registration

Live sessions hosted to introduce Athletic Directors to the Arbiter Game platform—highlighting core features, key differences from Schedule Star and what to expect with the transition.

Feb 2026

Arbiter Registration Migration Begins

Schools are invited to begin the transition from Student Central to Arbiter Registration. Trainings will be scheduled in phases to align with each school’s rollout timeline, ensuring a smooth and supported transition.

Mar 2026

Arbiter Game Onboarding

Schools are granted access to Arbiter Game. You'll still use Schedule Star and Activity Scheduler for the Spring season, but you can explore Arbiter Game as time permits in preparation for the 2026-27 school year.

Mar 30 -Apr 15, 2026

Team Mapping

Schools review and match teams to guide how schedules and data will transfer into Arbiter.

April 15, 2026

Event Migration (games only)*

The data team will migrate schedules from Activity Scheduler/Schedule Star to Arbiter Game.

At this time access to future schedules (2026-27 and beyond) in AS/SS will be limited to generating reports and contracts.

*Migration dates are subject to change for schools with product dependencies tied to ongoing development efforts.

May 2026

Event Migration (practices, school, other)*

The data team will migrate practices, school, other events from Activity Scheduler/Schedule Star to Arbiter Game.

*Migration dates are subject to change for schools with product dependencies tied to ongoing development efforts.

May 2026

Website Onboarding (BigTeams)

Based on their requested timeline, schools will begin receiving access to their Arbiter Website to review and refine content. Once approved, the domain is transferred and the new site goes live.

*Migration dates are subject to change for schools with product dependencies tied to ongoing development efforts.

July 1, 2026

Full Transition to Arbiter Game*

All scheduling activity will take place in Arbiter Game moving forward.

*Migration dates are subject to change for schools with product dependencies tied to ongoing development efforts. When applicable, revised timelines will be communicated directly to ensure full feature availability prior to migration.